Privacy Policy
Last Updated: March 2025
Taction Software LLC ("Taction Software," "we," "us," or "our") operates the website custom-software-development.us (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us through our contact forms.
Information We Collect
We collect information you provide directly to us when you:
- Submit a contact or consultation request form (name, email address, phone number, company name, and project description)
- Send us an email or call us directly
- Subscribe to our newsletter or blog updates
We also automatically collect certain information when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and inquiries
- Provide, operate, and improve our services
- Send you service-related communications
- Send you marketing communications (with your consent or where permitted by applicable law)
- Analyze usage patterns to improve our website experience
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our website, sending emails (Resend), and analyzing website traffic (Google Analytics). These vendors are contractually obligated to keep your information confidential and use it only for the services they provide to us.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information when required by law or in response to valid legal process.
- Protection of Rights: We may disclose information to protect the rights, property, or safety of Taction Software, our clients, or others.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Site. We use:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Google Analytics to understand how visitors use our Site
- Marketing cookies: To deliver relevant advertising (if applicable)
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by contacting us at info@tactionsoft.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Data Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your data for direct marketing purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, contact us at info@tactionsoft.com. We will respond within 30 days.
California Privacy Rights (CCPA)
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising CCPA rights.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to request deletion.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our Site after such changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@tactionsoft.com
- Phone: +1-307-459-0850
- Mail: Taction Software LLC, 1016 W Jackson Blvd, Chicago, IL 60607, USA